What does the drive actually cost me?
One dollar per mile, counted both ways, because we drive out to you and we drive back. Put your address in the gauge above and it tells you the exact number before you ever call. No trip charge, no fuel surcharge, no service minimum underneath it.
Are parts included in these prices?
No, and we would rather say that plainly than bury it. Every number on this board is labor. You can buy the toilet, the faucet, or the filter yourself, or we pick it up and you pay exactly what the receipt says. We do not mark up parts.
What if the job turns out bigger than the board says?
You hear it before we start, not after. If a shower valve turns into opening tile, you get that number and you decide whether we keep going.
Do you install a water filter I already bought?
Yes, and it is often the cheapest way to do it. Labor is the same four hundred whether the filter came from us at cost or has been sitting in your garage since spring.
What is the deposit and why is it the drive fee?
When you reserve a visit from the board, you pay the drive fee up front and nothing else. It is the one number we can promise exactly, it is what it genuinely costs to come look at your job, and it comes straight off your final bill. If we cannot do the work, you get it back.
How far will you drive?
As far as you are willing to pay a dollar a mile, out and back, for. Killeen and the towns around it are pocket change. Austin and Waco are still cheaper than most trip charges.
How do I know the price will not change when you show up?
The board price and the mileage are the quote. The only two things that move it are parts you approve and extra work you approve.