The Drive, a Dollar a Mile Both Ways
The drive charge is a dollar a mile, counted both ways from Killeen. That is the round trip number, plain arithmetic. You can type your address or ZIP into the gauge on the homepage and see the miles and the drive dollars before you ever talk to a human. If you are in Harker Heights, that is about 8 miles out and the round trip is $16. Copperas Cove is about 11 miles out, round trip $22. Belton is about 20 miles out, round trip $40. Salado is about 24 miles out, round trip $48. Temple is about 29 miles out, round trip $58. Georgetown is about 45 miles out, round trip $90. Round Rock is about 55 miles out, round trip $110. Waco is about 60 miles out, round trip $120. Austin is about 70 miles out, round trip $140.
I do not hide the trip charge in the labor rate or call it a dispatch fee that magically appears on the final bill. The drive is its own line item, and it works as the deposit to reserve the visit. When you add the tankless install or any other job from the price board to the cart on the homepage, you see the running total, and you pay the drive fee to lock in the date. That deposit comes off the final bill. If the round trip is $40 to Belton, you pay $40 to book, and that $40 is subtracted from the labor and material total when the work is done. It is not an extra fee on top. It is just the first part of the payment.
This system keeps everything honest. A shop that quotes a flat rate to Temple has already baked the drive time and fuel into the number, and they probably rounded it up to the nearest hundred. You never see it and you cannot question it. With Simple Jack Plumbing, you know the drive is $58 round trip to Temple before you call. You know the labor is $950 for the tankless install. You know the heater and the vent kit and the gas pipe are at cost. You can add it all up on your own kitchen table and know within a few dollars what the job will run before I ever set the first tool on the floor.
Tankless Versus Tank, an Honest Comparison
A tankless water heater gives you hot water that never runs out, and it costs less to run month to month because it only fires when you open a tap. A tank heater keeps forty or fifty gallons hot around the clock, and when the tank is empty, you wait. The trade off is upfront cost. A tankless install is $950 labor, and the unit itself runs more than a tank heater. A tank swap is $450 labor, with the heater, pan, and expansion tank at cost. The material cost difference between a good tankless and a good tank heater is usually several hundred dollars, depending on the brand and the vent requirements.
The retrofit factor is where the real cost difference lives. A tank swap is straightforward. Drain the old one, set the new one in the same spot, hook up the water and the gas and the flue, fill and test. The $450 labor covers that. A tankless retrofit often means a new gas line, a new vent run, and sometimes relocating the unit to an outside wall. The gas line run is $650 labor if it is a dedicated new run from the meter. The vent material is at cost, and it is not cheap. I tell people to expect the tankless job to land somewhere above a tank swap when all the material and any upgrade labor are added in, but I never guess a total until I see the house.
I do not talk people out of tankless. I have one in my own house. I am just honest that the payback on energy savings takes years, and the real reason to go tankless is the endless hot water and the space savings. If you have a big family that empties a fifty gallon tank every morning, a tankless changes the whole routine. If you live alone and a tank swap is $450 labor plus a few hundred in materials, that might be the smarter money. I will lay out both paths with real numbers and let you decide. No sales pitch, no pressure.
- Tankless install, $950 labor, endless hot water, wall mounted
- Tank swap, $450 labor, simple replacement, heater at cost
- Gas line run, $650 labor, for upsizing or new dedicated line
- Tank flush, $150 labor, buys back capacity on an existing heater
- Diagnostic, $150 labor, straight answer on repair versus replace
Parts at Cost, No Markup Ever
Every part for a tankless install is sold at my cost. The heater itself, the vent kit, the gas pipe, the fittings, the isolation valves, the condensate drain, the mounting bracket, every single item. I do not add a percentage. I do not round up. I hand you the invoice from the supply house and you pay what I paid. If you want to buy the tankless heater yourself from a supplier or online, I will install it. I only ask that you check the spec sheet with me first so we know the gas and vent requirements match what your house can deliver. A wrong unit ordered online is an expensive mistake that I cannot fix.
The standard plumbing markup on materials runs anywhere from thirty to over a hundred points. On a tankless heater that costs the plumber several hundred dollars wholesale, a fifty point markup tacks on a lot of money you never see broken out. They just roll it into the flat rate and call it the price of the job. I think that is a lousy way to treat a customer. You should know what the heater costs, what the vent kit costs, what the labor costs, and what the drive costs. Four numbers, all transparent, all on the invoice.
Some customers worry that at cost parts means I use cheap materials to keep the number low. That misses the point. I do not mark up the materials, so I have zero incentive to push expensive stuff or cheap stuff. I recommend what works and what lasts, and you see the exact price on the supply house ticket. If there is a less expensive option that does the same job, I tell you about it. If the better unit is worth the extra money, I tell you that too. The decision is yours, with real numbers in front of you.
How the Cart and Deposit Work
On the homepage there is a price board with every job I do and a drive gauge where you type your address or ZIP. The gauge tells you the miles and the round trip drive dollars before anyone talks to you. You can add jobs to the cart, see the running total, and when you are ready, you pay the drive fee as a deposit to reserve the visit. That deposit comes off the final bill. It is not an extra charge. If your round trip is $22 to Copperas Cove, you pay $22 to book, and that $22 is subtracted from whatever the job total ends up being.
For a tankless install, you might add the $950 labor to the cart, see the drive dollars populate from the gauge, and pay that drive amount to hold the date. I come out, look at the gas and vent, and write a firm quote for any upgrade labor and material before I turn a wrench. If the gas line run is needed, that is $650 labor added to the cart. The vent material gets added at cost. You see every line item before you commit to the full job. If you decide against the tankless after the look, the deposit covers the diagnostic time and we part ways clean. No hard feelings and no surprise bill.
This is how buying a big plumbing job should work. You know the labor rates. You know the drive cost. You know the parts are at cost. You pay a deposit that comes off the total. You approve the upgrade quote before the work starts. Nothing is hidden and nothing is padded. Call (254) 561-9163 if you want to talk through a tankless install, or just use the cart on the homepage and book the drive. I will show up, tell you the truth, and do the work for the posted price.
Service Area and Drive Dollars
Simple Jack Plumbing is based in Killeen and serves all of Central Texas. The drive is a dollar a mile, counted both ways, no exceptions. Harker Heights is about 8 miles out, round trip $16. Copperas Cove is about 11 miles out, round trip $22. Belton is about 20 miles out, round trip $40. Salado is about 24 miles out, round trip $48. Temple is about 29 miles out, round trip $58. Georgetown is about 45 miles out, round trip $90. Round Rock is about 55 miles out, round trip $110. Waco is about 60 miles out, round trip $120. Austin is about 70 miles out, round trip $140.
Every one of those drive figures is the deposit you pay to book the visit, and every one comes off the final bill. If you are in Georgetown and you need a tankless install, the labor is $950 and the round trip is $90. You pay $90 to book, and that $90 is subtracted from the total. The drive does not change if the job takes one trip or two. If I have to come back to finish something, the return trip is on me. The round trip deposit covers the initial visit and the return home, period.
I do not have a service area boundary where the price suddenly jumps. Some shops draw a circle around town and charge a fat trip fee outside it. My system is a straight line on a map. The miles are the miles. You can measure them yourself on the homepage gauge. No zip code surcharge, no rural markup, no minimum trip. Just a dollar a mile both ways, counted from Killeen.
- Harker Heights, 8 miles out, round trip $16
- Copperas Cove, 11 miles out, round trip $22
- Belton, 20 miles out, round trip $40
- Temple, 29 miles out, round trip $58
- Georgetown, 45 miles out, round trip $90
- Austin, 70 miles out, round trip $140